Frequently asked questions

After purchase, your courses are available immediately in your account. Use the same email you used at checkout, and you’ll see your course library on the dashboard. Works on modern phones, tablets, and desktop browsers.

We support the latest versions of Chrome, Safari, Edge, and Firefox. For the best experience, keep your browser updated and use a stable Wi‑Fi connection for HD video. Courses run on iOS and Android devices through the mobile browser without requiring an app.

We accept major credit and debit cards. Your payment is processed securely; we don’t store full card details on our servers. If a payment fails, try a different card or contact your bank to approve the online transaction.

Selected courses include completion certificates. Once you finish all required lessons, your certificate becomes available in your account. If you don’t see it, check that every module is marked complete and refresh the page.

We support fair refunds for eligible cases. If you’re having access issues or bought the wrong course, contact us as soon as possible and include your purchase email and order details. We’ll review your request and help you quickly.

Email [email protected] with a clear subject line. If it’s about access or billing, include the email used at checkout. Typical reply time is within 1–2 business days.

We use secure connections (HTTPS) and follow standard practices to protect your account. Use a strong password and avoid sharing your login details. If you suspect unauthorized access, email support immediately so we can help secure your account.